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Frequently Asked Questions

When do residential communities open?

  • New students will report to the Washington Room in Mather Hall on August 25th. When the check-in process is complete, students will receive their Trinity ID and proceed to their residential community to move-in.

How do I access my residential community?

  • Students will access their community, suite, bedroom, and bathroom using their ID card. This card is also what you will use to load Bantam Bucks and money for laundry.

I am arriving early; may I access my room?

  • Only incoming international students, in season athletes, and students participating in P.R.I.D.E. Welcome Weekend will be allowed to come to campus early.

What should/can I bring to campus?

When do I find out my room assignment?

  • Room assignments will be made available to incoming students in early August.

What size will my bed be?

  • Standard twin extra long: 39 x 80 inches

What are the dimensions of my room?

Will my room have air-conditioning?

  •  No, none of the first-year buildings have air conditioning, so fans are encouraged! You are not allowed to install your own unit. If you believe you have a medical need for a unit, you will need to apply for a housing accommodation through the Student Accessibility Resource Center. Students who install an AC unit without approval may be subject to disciplinary action.

May I bring a pet to campus?

  • No, pets are not allowed in any residential community with the exception of students who have been approved for a service animal or have applied for and been permitted to bring an Emotional Support Animal by the Student Accessibility Resource Center.

Where do I get my mail, and how do I find out my campus address?

All student mailboxes are located on the lower level of Mather Hall in the Campus Mail Services. Student box numbers are assigned to all incoming students by the Campus Mail Services and will remain the same during the duration of the students’ association with Trinity. For security and confidentiality purposes, the assigned box combination should not be shared with anyone.

The Class of 2027 is scheduled to receive their student box assignment by mid-summer. Mail and packages should be sent directly to the assigned student box. Please use the address template listed below:

Recipient Full NameTrinity College300 Summit StreetHartford, CT 06106-3100

Due to lack of storage we recommend to send packages no more than two weeks before the start of a semester.

If you have questions or concerns after visiting the Campus Post Office web page, please contact the office at (860) 297-2560 or [email protected].

I have an issue with my roommate; what do I do?

  • We encourage students to have a one on one conversation with their roommate regarding any misunderstanding. If this does not resolve the issue, the RAs are available to assist with mediation.  Please be advised that it is extremely rare that a student is relocated due to a roommate issue.

May I have a car on campus?

  • First-year students are not permitted to have a car on campus, unless there are extenuating, unforeseen circumstances. Unregistered cars will be ticketed and towed.  If you have questions or concerns, please contact Campus Safety at (860) 297-2091 or email [email protected] for more guidance.

Can I have guests visit me?

  • Yes, but only for a maximum for 3 days within a week. You must have a conversation about this with your roommate(s) so that you’re all in agreement and on the same page. While your guest is staying on campus, you will be held responsible for them and their actions. Check out  the student handbook for more details about the college’s guest policy.
  • To get your guest an ID which will give them access to your room and a bathroom in your community, email your Residential Learning Coordinator with your guest’s name, contact number, your room number, the arrival and departure dates and times, and what gender bathroom your guest would prefer. Your RLC will then contact the help desk/access control office and you will receive email notification from them when the ID is ready for pickup. You need to submit these requests with four business days notice.

Is there storage space available in the residential communities?

  • There is no storage available for your personal belongings in the residential communities, beyond your bedroom. Any items stored in common spaces like bathrooms, lounges, and laundry rooms are stored at your own risk.

Is there a place to store my bicycle?

  • Bike racks are located all around campus outside. If you’re bringing a bike, make sure to bring a good bike lock (campus safety recommends a U-lock). You may keep your bike in your bedroom as well. Do not store your bike in hallways, as this is a fire hazard, or laundry rooms.

Will I be able to store my belongings over the summer?

  • Summer storage is not available or permitted in the residential communities.